The second-hand marketplace Members Express Frustration Regarding Size Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its size classifications for women's and children's garments but did not contact all users about the change.
Online Platforms Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods after backlash from users.
